Privacy Policy

1. Information We Collect

When you place an order or enquiry through our website, we collect:

• Personal Information: Name, email address, phone number, and shipping address.
• Order Information: Products purchased, order amounts, and transaction history.
• Usage Data: Pages visited, browser type, and device information via analytics tools.

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To respond to your enquiries and customer support requests
• To improve our website and product offerings
• To send promotional emails (only with your consent)

3. Data Protection

We use industry-standard security measures including encrypted connections (SSL/TLS), secure payment processing, and restricted access to personal data. We never sell your personal information to third parties.

4. Third-Party Services

We use the following trusted services to operate our business:

• Clerk: Authentication and account management
• Supabase: Secure database hosting
• Vercel: Website hosting with edge caching
• Resend: Transactional email delivery

5. Cookies

We use essential cookies to maintain your cart and login session. We use analytics cookies to understand website usage. You may disable cookies in your browser settings, though this may affect site functionality.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. Contact us at contact@ashokaexports.com to exercise these rights.

7. Contact

For any privacy-related queries, please contact us at:

Ashoka Exports
VARDAAN HOUSE, G-12, Ground Floor, 7/28, Mahavir Street, Ansari Road, Darya Ganj, New Delhi - 110002, India
Email: contact@ashokaexports.com
Phone: +91 85955 43058